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Frequently Asked Questions

What’s the fastest way to reach you in case something is wrong with my account?

Your business is really important to us! Please visit our contact us page for options on how to quickly get in touch.

What currency are the prices listed in?

All of our prices are listed in USD. Any additional charges, such as fees, taxes, exchange rates, etc. are included in our prices. You will not be charged more than the listed rates. Our payments are powered securely by PayPal and Stripe.

Will I receive a receipt for my transaction?

Yes, you will receive a receipt for all transactions. It will be sent to the email address used to upgrade your account. Your billing history will also be accessible from the Payment settings page.

Can I upgrade my current package?

Of course, you can. It depends on your package. If your package runs out and expires, you can choose a more advanced one. If your plan date has yet to expire, but you have run out of credits, you can email us asking how to upgrade your account.

What is different between the premium package and the advanced package?

The premium package has Unlimited credits, and the advanced package has 500 credits. You can choose the right package to buy according to your frequency of use. In addition to the difference in the number of credits, they can access unlimited services.